Tata Consumer Products was witnessing a significant shift in consumer behaviour and business models as customers were increasingly becoming more health conscious and seeking organic options, P B Balaji, non-executive, non-independent director at the fast-moving consumer goods (FMCG) unit of the Tata group, told shareholders at the company’s annual general meeting (AGM) here on Wednesday.
Balaji chaired the AGM as the group’s Chairman N Chandrasekaran was in New Delhi in connection with the relief operations following last week’s Air India crash.